Privacy Policy
Welcome to Craft Core Hub (“Craft Core Hub,” “we,” “our,” or “us”). Craft Core Hub operates an online e-commerce store offering Arts & Crafts tools, supplies, kits, and related products. Our products include items for leather crafting, stained glass, soap making, wood burning and pyrography, bookbinding, and other creative projects. We respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, or communicating with us.
Introduction
This Privacy Policy explains how Craft Core Hub collects, uses, shares, and protects your personal information when you visit our website, create an account, make a purchase, or communicate with us.
Information We Collect
When you browse or shop at Craft Core Hub, we may collect information such as:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and purchase information
- Account information
- Payment-related information
- Information provided to customer support
We may also automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Products viewed
- Website activity
- Date and time of visits
- Referring websites
How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Process payments
- Ship your purchases
- Provide order and delivery updates
- Provide customer support
- Process returns, refunds, and exchanges
- Maintain your customer account
- Improve our website and shopping experience
- Improve our products and services
- Prevent fraudulent or unauthorized transactions
- Maintain website security
- Send promotional communications when permitted
- Comply with applicable legal requirements
Cookies & Similar Technologies
Craft Core Hub may use cookies and similar technologies to provide a better shopping experience.
Cookies may allow us to:
- Keep products in your shopping cart
- Remember your preferences
- Maintain your account session
- Understand how visitors use our website
- Improve website performance
- Analyze traffic
- Measure marketing campaigns
You can manage cookies through your browser settings. Disabling certain cookies may affect some features of the website.
How We Share Your Information
Craft Core Hub does not sell your personal information for monetary consideration.
We may share information with third-party service providers when necessary to operate our e-commerce business, including:
- Payment processing providers
- Shipping and delivery providers
- Website hosting providers
- E-commerce service providers
- Customer support providers
- Analytics providers
- Fraud prevention and security providers
- Marketing service providers
For example, your name and shipping address may be shared with a delivery provider so that your Arts & Crafts order can be delivered to you.
We may also disclose information when required by law or when reasonably necessary to protect our customers, website, business, or legal rights.
Payment Information
When you purchase products from Craft Core Hub, payments may be processed through third-party payment providers.
We do not intentionally store complete credit or debit card numbers on our servers.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
Orders & Shipping
When you place an order, we collect the information necessary to complete the transaction.
This may include your:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Product information
We use this information to process your purchase, arrange delivery, provide order updates, and assist with customer service.
Marketing Communications
If you subscribe to Craft Core Hub marketing communications, we may send you information about:
- New Arts & Crafts products
- Crafting tools and supplies
- New product collections
- Discounts
- Special offers
- Promotions
- Seasonal sales
- Store announcements
You may unsubscribe from promotional emails at any time by clicking the Unsubscribe link in the email.
Transactional communications, such as order confirmations, shipping notifications, and important account information, may still be sent when necessary.
Children’s Privacy
Craft Core Hub is an online e-commerce store intended for a general audience.
We do not knowingly collect personal information from children in violation of applicable privacy laws.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request information about how your information is used
- Opt out of promotional communications
- Withdraw consent where applicable
To submit a privacy request, please contact us using the information below.
We may need to verify your identity before completing certain requests.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us: